About Us

Smith Haynes & Watson: fast, fair debt recovery.

At Smith Haynes & Watson, we don't stop at success when it comes to first and third party contingency collection and debt purchasing. We offer solutions that bring you optimal results. Our methods lead to faster collections and strictly adhere to fair practices while giving you full transparency at every step. With Smith Haynes & Watson's "Real Access" you have uninterrupted access to real-time status & performance reports and consumer account access to update balances or even to add a new note to the account.

Smith Haynes & Watson's collection business began with in-house collections, where we noticed an opportunity to improve both collection services and the image of this important industry. The collections industry plays a vital role in the U.S. economy; In 2007 it recovered and returned $40.4 billion to businesses, and indicators point to an increase in that number over the next few years.

Today we specialize in contingency debt placement and debt buy. We focus on delivering unique benefits to our clients and consumers, including:

  • Effective skip tracing products
  • Manual and auto dialing campaigns
  • Collection on accounts 1–5 years old at competitive rates
  • Collection letters, Emails & SMS text messages
  • Real-time client-based inquires with no automation
  • Initiation of accounts recovery within 24 hours of placement
  • Internal auditing to ensure compliance with strict regulations

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