TRUST

Compliance and Regulatory Information

By strict conformance to government regulations and using best practice standards, Smith Haynes & Watson strives to promote not only the company, but the industry as well. Smith, Haynes & Watson is a member of the Association of Credit and Collection Professionals (ACA) and the only collection agency that is a member of the Online Lenders Alliance (OLA). We adhere to the Fair Debt Collection Practices Act and all of our collectors are FDCPA-certified. Every employee of Smith Haynes & Watson is admonished to treat consumers with respect and to help them find the best way to pay their debt.

Smith Haynes & Watson has implemented a Zero Tolerance Policy concerning customer complaints. Since the introduction of the policy, we've seen a significant decrease in the number of complaints and an overall increase in the rate of liquidation. To speak to a representative about our Debt Recovery services, please call 866.489.0979 or email at info@smithhaynes.com.