Industries

Our business keeps your business moving forward

Smith Haynes & Watson specializes in collecting debt from subprime consumers. While the majority of our experience is in collecting on short-term loans our success serves as a springboard into other industries who deal with the same type of consumer such as:

Utilities

Because the need will arise for you to continue relationships with customers who may have been in a collections status, your company needs to use a trusted source for debt recovery. We have zero tolerance for complaints and continue to focus on our quality assurance program. Our staff is trained to empathize with the debtor. Since implementation, we’ve seen decrease in the number of complaints and significant increase in the rate of liquidation.

Property Management

This area includes residential, apartment complexes and lease to own debt. When accounts come past due, our clients have found that a second source is more effective in recovering that debt. For you, it may be too time-consuming and too costly for your property managers to work on debt recovery.

Rent-to-Own

We’ve had success with Buy Here Pay Here auto dealerships. Contracting with Smith Haynes & Watson allows the managers and salespeople to focus on sales. We have seen a shortage of debt recovery agencies that specialize in this area. Your company may not have the resources, tactics or technology to focus on collections. Using Smith Haynes & Watson saves time and money.

Payday Loan

Our business grew out of first-party debt collections, so we are well-versed in the tactics your customers use to avoid paying their debt. We also know how to counteract their methods. We are tenacious but not overbearing. And we get results.

Credit Card

Industry trends indicate that the opportunity to collect on credit card debt will expand over the next few years. We currently have processes in place to yield the same liquidation rates as we’ve seen with our current payday loan portfolios. Contracting with Smith Haynes & Watson, a company with experience and a good reputation is the most cost-effective means to recover your debt.